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Help

A few useful answers.

Nightfall is intentionally focused. Here is what to know when you are getting started or when something needs attention.

When is Nightfall open?

Nightfall is open from 8 AM until 8 PM each day in the configured Nightfall timezone. When it is closed, posting and conversation pause until the next opening time.

Accounts and sign in

You must be at least 13 to create an account. New accounts need email verification before they can sign in.

If you cannot sign in, check your email and password, request a password reset, or resend the verification email from the sign-in screen. If you still cannot access your account, contact help@nightfall.app.

Posts, media, and conversations

You can create posts, replies, quotes, reposts, bookmarks, and sparks while Nightfall is open. Posts and comments may include supported photo or video attachments, and public posts can include tags and link previews.

If an upload fails, try a smaller supported file and make sure your connection is stable before posting again.

Safety controls

Use report when a post, comment, or profile breaks the Community Guidelines. You can also block or mute accounts from the product controls where available.

Reports are reviewed by moderators. Serious abuse, spam, impersonation, or unsafe content may lead to content removal or account suspension.

Account deletion

You can request account deletion from account settings. Deletion is designed to remove your account data and media, while some empty placeholders may remain where needed to preserve other people's conversation context.

Something is not working

Tell us what happened, which page you were using, and the approximate time. Screenshots, browser details, and whether you were using mobile or desktop help us investigate. Send those details to help@nightfall.app.